Package Service

Full Day Service

Full day service is a package for a trip that lasts for 8 hours within and covers one area that has been previously planned by the customer of the travel service wayantripbali. However, wayantripbali is open for trip plans in more than one area, which will have an additional fee for that. This service covers, driver, fuel, trip navigation, vehicle with good condition, and safety during travel which includes a well-maintained vehicle and licensed driver.

One Way Trip Service

This package is a short-term one way trip service, customer can book like online transportation services for trips that are in the middle of long distance. Customer can choose a vehicle that is available from the service provider. This package already includes fuel, navigation, car rental, and driver fee.

Customized Service

This package is a short-term one way trip service, customer can book like online transportation services for trip that has been previously planned and agreed upon between the service provider and customer. The price of this package is adjusted based on the distance from pick-up location and the trip distance that will be traveled. This package already includes car rental, navigation, and driver fee.

Payment methode
Non cash

Non-cash payment is a payment without any physical currency. Payment can be made using the e-money provided by the transportation service provider Wayantripbali.

Cash

Cash payment in Rupiah is a direct cash payment using physical currency, cash payment with cash must be according to the agreed payment terms at the beginning. Payment at the beginning through the driver.

System order or booking service
  1. Contact admin

    Make a reservation through the website wayantripbali or through personal contact service via whatsapp

  2. Agree on pickup and destination

    After contacting the admin, the customer must understand and agree on the pickup and destination point. The admin will inform the cost of the trip with the calculation that has been fixed by the service provider.

  3. Make the first payment

    The user is required to pay the total cost of the trip, which is 50% of the total cost.

  4. Share your current location

    The customer or user must be willing to share their accurate location via whatsapp or googlemaps via share current location link for the driver to pick them up on time.

  5. Travel to the destination

    The customer will be taken by the service provider wayantripbali to the destination point that has been agreed upon previously. The customer is allowed to stop at convenience stores, places of worship, and special conditions such as small public restroom and large public restroom, as long as the temporary stop location is still within the main route to the destination.

  6. Arrive at the destination

    The customer must inform the admin through a short message on the Whatsapp application that they have arrived at the destination.

Regulations for user
Cancellation by the user

Cancellation by the user must be announced within 5 hours before the agreed time of pickup from the transportation service provider Wayantripbali. The user will be charged a fee reduction from the payment amount if the user cancels more than 5 hours before the agreed time of pickup.

Cancellation by the service provider

Cancellation by the service provider will not be charged any fee, except for cancellations caused by the user such as, changing the pickup point illegally, destination that does not match the pre-agreed destination, and other things that involve damage to the provider's material. The user will be charged an additional fee from the initial fee.

Extra fee

The service provider will ask for an extra fee if the user proves that they intentionally or unintentionally caused damage to the provider's material such as vehicle, driver, and other things.

Changing the route area for full day packages

The service provider will ask for an extra fee if the user has a trip outside of the agreed area for full day package. The fee will be calculated based on the distance and area that the user wants to go to.

Initial fee

As a service provider, we have the right to take an initial fee for the agreement between the user and the service provider. With the aim of building a commitment between the user and the service provider. The initial fee will be taken at least 50% of the total travel cost. Payment of the initial fee must be made through non-cash through bank or e-wallet of the service provider.